Frequently Asked Questions

How can I trust your company?

Book tours safely:

Book your next trip with GOLD WAY TRAVEL and enjoy a worry-free vacation. We are a trusted travel agency with a Group A certificate from the Turkish Ministry of Tourism and a member of the Association of Turkish Travel Agencies (Türsab). Check our membership number 8237 on Türsab for extra peace of mind.

Easy tour booking:

Booking trips with GOLD WAY TRAVEL is simple and convenient. No need to spend time visiting a travel company or having long meetings with hotel guides. Book tours on our website in advance without prepayment, from home and on any device.

Customer requests are our top priority:

At GOLD WAY TRAVEL, we pay great attention to meeting customer requests. Our happy customers leave positive reviews on Google, TripAdvisor, and social networks.

Wide range of services:

Our office is located in Antalya. We offer daily tours from all major resort regions of the Antalya coast, as well as popular destinations like Fethiye, Marmaris, Bodrum, Kusadasi, Istanbul, and Cappadocia. Choose GOLD WAY TRAVEL for reliable service.

Flexible payment options:

Pay for tours in cash with dollars, euros, or lira on the bus. You can also choose online payment through internet banking.

Easy change and cancellation policy:

If you need to make changes or cancel a tour, simply inform our manager through messengers. We guarantee a full refund if the tour is canceled due to our fault and payment has already been made. Book trips easily and comfortably with GOLD WAY TRAVEL.

How to book on our website?



How we confirm your orders:

You can order a tour on our website by following the instructions. After you place the order, our managers will contact you.

How to pay for the tour:

Many tours are paid in cash to our guide when you get on the bus.

Where to wait for the tour bus:

Please wait for the bus at the entrance near your hotel, where there is usually security and a barrier on the road.

If the bus is late:

If the bus is more than 10 minutes late, contact us through WhatsApp or Viber. Just send a message saying "10 minutes passed, and no bus." We will check the bus location and tell you the expected arrival time.

Your ticket and pick-up time:

After booking, we will send you an electronic ticket. You don't need to print it; you can show it on your phone. The tour time is on the ticket. If the bus arrival time is not listed, don't worry, it will be added to the ticket soon.

Confirming your order:

After checking into the hotel, please tell us your room number to confirm the tour. The room number you provide confirms the booking for both our company and you. This information is important to avoid misunderstandings and help the guide find you quickly. If the guides can't find you, they can use the room number to contact you. We respect our clients' privacy and never share personal information or contact details with third parties.

How to cancel my reservation?

If you need to make any changes or cancel a tour, simply inform our manager through messaging apps. We guarantee a full refund of your payment if the tour is canceled due to our fault and payment has already been made. Book your trips with ease and comfort by choosing GOLD WAY TRAVEL.

Can I pay in $, €, or TRY?

At GOLD WAY TRAVEL, we offer you the option to pay for tours in various currencies, including dollars, euros, and Turkish lira. When booking through our website, the tour price will automatically be calculated in dollars.

If you want to pay for the tour in euros or Turkish lira, simply let us know a day before the tour starts after 18:00 and we will recalculate the price based on the current exchange rate.

How can I contact you?

It's easier to contact us at GOLD WAY TRAVEL. Click the Telegram/WhatsApp/Viber buttons on our website to talk to a manager. We prefer text messages, not voice calls, for better service.

How many people will be in a group and which bus will come?

We have 3 group categories:

Small groups and VIP groups up to 16 people. We usually use standard 16-seater buses like Mercedes Sprinter, Mercedes Vito, Volkswagen Crafter, and other brands.

Medium groups up to 30 people. We usually use standard 30-seater buses like Isuzu, Iveco, and Otokar.

Large groups. We usually use standard 45-seater buses like Mitsubishi, Mercedes, Man. Which bus will come?

Since group sizes can change before departure, we only tell VIP group clients the bus brand and model to avoid misunderstandings.

Göynük Mahallesi Kurtuluş Caddesi 38/B
+90 242 606 09 60 (Office)
+90 538 789 43 22 (WhatsApp)